Privacy Policy

Last Updated: April 16, 2026

At Mavera Travel, we prioritize the privacy of our customers and visitors' personal information. This Privacy Policy explains what data we collect, how we use it, and how we protect it.

1. Collected Data

The following types of personal data may be collected:

• First name, last name
• Phone number
• Email address
• ID and passport information (for reservation purposes)
• Payment information
• IP address and cookie data

2. Methods of Data Collection

Your personal data may be collected through the following means:

• Applications made through the website
• Communication via phone and email
• Social media platforms
• Face-to-face meetings

3. Purposes of Data Use

Collected data is used for the following purposes:

• Execution of reservation transactions
• Providing customer services
• Completion of payment transactions
• Sending campaign and informational messages
• Meeting legal obligations

4. Data Sharing

Your personal data may be shared with:

• Hotels, airlines, and tour operators
• Authorized public institutions and organizations
• Payment service providers

in accordance with relevant legislation.

5. Data Retention Period

Your personal data is retained for as long as required by the purposes of processing and in accordance with legal retention periods.

6. Data Security

Mavera Travel takes necessary technical and administrative measures to protect personal data. Security systems are used to prevent unauthorized access, data loss, or misuse.

7. Cookies

Cookies are used on our website to enhance the user experience. You can control or disable cookies from your browser settings.

8. User Rights

Under the Personal Data Protection Law (KVKK), you have the following rights:

• Learn whether your personal data is being processed
• Request access to processed data
• Request correction or deletion of your data
• Object to processing

9. Contact

If you have any questions about our privacy policy, you can contact us:

Email: info@maveratravel.com

Phone: +90 212 418 19 49

This policy may be updated as deemed necessary. Updates will be announced on our website.