Terms and Conditions

These Terms and Conditions set forth the rules for the use of the services offered by Mavera Travel. By using our services, you are deemed to accept these terms.

1. Service Definition

Mavera Travel offers travel services such as tours, hotel reservations, flight tickets, and similar services.

2. Reservation and Payment

• Reservations are made based on the information provided by the customer.
• A reservation is not confirmed until payment is completed.
• Prices may change unless otherwise stated.

3. Cancellation and Refund

• Cancellation and refund conditions may vary depending on the purchased service.
• The cancellation policies of airline, hotel, and tour providers apply.
• Mavera Travel is not responsible for delays or cancellations caused by service providers.

4. User Obligations

• The user is obligated to provide accurate and complete information.
• The misuse of services is prohibited.
• Illegal activities must not be conducted.

5. Limitation of Liability

Mavera Travel:

• Is not responsible for any disruptions arising from third-party service providers (hotel, airline, etc.).
• Cannot be held liable for issues resulting from force majeure (natural disasters, strikes, pandemics, etc.).

6. Intellectual Property

All content on the website (logo, text, visuals) belongs to Mavera Travel and cannot be used without permission.

7. Right to Change

Mavera Travel reserves the right to change these terms without prior notice.

8. Applicable Law

These terms are governed by the laws of the Republic of Turkey. The competent courts and enforcement offices are located in Turkey for disputes.

9. Contact

For any inquiries:

Email: info@maveratravel.com

Phone: +90 212 418 19 49

These Terms and Conditions are binding for all users who utilize our services.